A central ticketing system that organizes and balances your emails / requests. Users can email any number of email addresses or submit their tickets from the web based interface. Reduce your workload and increase collaboration with powerful email and ticket management that only SupportTrio can provide.

Free version does not expire. Upgrade to the paid version at any time without losing your settings!

Intuitive assigning, forwarding, commenting and other work related features. See when other users are viewing your ticket to avoid double posts. Set users with specific permissions on what they can/can not do in the software along with specific departments they have access to. Set different email confirmations, from addresses, and other settings for each department. Easily customize your template and even modify the code!

SupportTrio includes a full-fledged knowledge base with all the features you would look for including unlimited category depths and unlimited article capabilities. Term definitions/glossary, advanced searching, and a article approving system. Also included: To-do's, file library, server status monitor, calendar, address book, and live chat integration (requires TrioLive)

We are confident that you will find our solutions both stable and powerful. We are here to assist you with any questions or issues you may encounter. If you are unsatisfied or find that it does not fit your needs we will refund 100% of your purchase. From sales through support we are looking to make your experience an enjoyable and worth while experience. We aim to shift the way you view software companies.

We are a Chicago based company with a number of options to reach sales & support. Feel free to call us, email us, start a live chat, or submit a support ticket at any time!

The ActiveCampaign Difference is all about working with our clients to provide sound solutions and services with a strong client relationship.