Akita is a Customer Success Management Platform designed to help you reduce customer churn and increase revenue from your existing customers.
Akita aggregates your customer data from ActiveCampaign providing a 360-degree view of each customer. Armed with this data, your team can create powerful customer segments, build automated health scores, and track the progress of your customers through custom-defined lifecycle stages.
Build repeatable processes by defining tasks and targets for each step of the customer journey. Keep customers on track to success using Akita's Reviews and Playbooks—triggered by user behavior (good or bad).