Smith.ai is a virtual receptionist service for phone calls, web chat, and intake. Our North America-based receptionists answer calls, qualify leads, intake clients, book appointments, and accept payments, so your business is more productive, professional, and profitable.
With this integration, Smith.ai receptionists can create a new contact with the name, phone, and email address in your ActiveCampaign account, as well as update this information for existing contacts
In addition to client & lead call summaries, web chat transcripts are added as new notes within the contact's record, too. No more copy-and-paste grunt work, duplicate records, or untracked leads - all of your callers' contact information and post-call notes are sync'ed in real time with ActiveCampaign.
