How to Create a Holiday Marketing Strategy to Boost Sales

The busy holiday season is upon us, and with it comes a massive opportunity for businesses to capitalize on...
3 weeks ago

25 Customer Service Skills to Improve Customer Retention and Acquisition

Customer expectations for service are sky-high (and rising), and your customer service reps (CSRs) need the skills to meet...
3 months ago

How to Identify Customer Needs (With Info You Already Have)

The world has changed and so have your customers: But how do you know what to offer your customers?...
3 months ago

Types of CTAs: 6 Types of Call to Action to Use on Your Website

Somewhere out there in the wilds of the internet, there may be a mythical website that converts visitors instantly....
4 months ago

What is the Customer Lifecycle?

77% have recommended or even paid more for a personalized experience
4 months ago

5 Secrets to Using Quizzes for Effective Lead Generation

This blog was contributed by Boris Pfeiffer, founder of the quiz maker Riddle. Why do quizzes work so well...
4 months ago

Lifecycle User Engagement: How To Message Users Across Different Journeys

This post was contributed by Chameleon. There’s nothing worse than opening your inbox and seeing a brand send you...
4 months ago

6 Ways to Automate a Perfect Welcome Sequence (and Beyond)

Being at the right place at the right time is the key to success, so you should expect your...
4 months ago

Spoki Basic Guide: Integrating WhatsApp Marketing Into Your Business

WhatsApp is one of the most used apps in the world, so why aren’t you marketing on it? Whatsapp...
6 months ago