Sales
Streamline your business workflows, qualify leads, and supercharge growth with our chat automation solution.
Marketing
Break free from the spam folder! Reach your audience with automated chat marketing campaigns.
Support
Elevate your customer experience with AI-integrated conversations across your preferred tools and channels
Key Features
- WhatsApp Commerce Integration: The platform allows businesses to send product details, manage shopping carts, and create orders on WhatsApp seamlessly. It also includes automated abandoned cart recovery messages and built-in checkout pages
- Instagram Automation: The platform offers automation for Instagram responses, including auto-replying to comments on stories and mentions. Users can set up flows for different Instagram interactions like story replies and mentions, enhancing engagement on the platform.
- Voice Automation: Businesses can automate customer service through conversational voice bots using Twilio and AudioCodes integrations. The features include setting up welcome messages, building voice flows, transferring calls, and more.
- Message Ads: The platform allows users to send Paid Messages, also known as "Sponsored Messages," to Messenger subscribers in a targeted and automated manner. Users can integrate Facebook Ads with the ChitChatBot.ai platform to create and manage these campaigns efficiently. Sponsored Messages can include various elements like text, buttons, quick replies, cards, and collections to engage with subscribers effectively.
- Facebook Messenger Integration: Users can subscribe contacts to drip campaigns and send them messages using Messenger List. Drip campaigns enable educating leads by sending sequences of valuable content over time. Best practices include sending relevant messages and avoiding spamming users. The feature helps build relationships and keep subscribers informed about offers and updates.
- Web Chat Widget: Businesses can set up the greeting message and persistent menu for their Messenger chatbot. The greeting message serves as the initial message users see when engaging with the chatbot, providing information about the business. The persistent menu offers an always-on user interface element for users to access core functionalities easily during conversations. These features are supported on Messenger, Instagram, and Webchat, enhancing user experience and interaction with the chatbot.
