Let’s face it, your team’s not always in your office. But questions never stop coming in from contacts. Setting the right expectation can really help circumvent frustration. That’s what a good out of office reply does.
This automation sends an automated message back to your contact when they reply on a weekend, letting them know your team is out of the office. It also creates a task for the deal owner to respond when they’re back.
Here’s how 1:1 Email: Out of Office Reply and Reply Task Creation works:
1. The automation is triggered when a contact replies to a 1:1 email during the specified time. In our example, we set time/date conditions for when the day of the week is weekend, but feel free to adjust this.
2. The contact arrives at a 1:1 email step and is sent an automated reply letting them know the team is currently out of the office and when they should expect to hear a reply by.
3. The contact comes to an add task action, which creates a task for the deal owner to reply when they’re back in the office.
