If you host guests at a hotel or vacation rental, it can be difficult to keep track (and remind them) of their checkout dates and times.
This automation makes it easy to remind hotel guests of their checkout time, checkout instructions, and any other information they need. Send an email the night before checkout and an SMS the morning of to remind guests that their checkout time is coming up.
Before importing this automation, build a custom date field for "Checkout Date."
Here's how the hotel checkout reminder automation works:
1. The automation is triggered 1 day before the date in a contact's "Checkout Date" custom date field.
2. The automation waits until after 6 pm on the day before the "Checkout Date." Feel free to adjust this time to what makes sense for your business.
3. The contact is sent an email with the checkout time and instructions for the next day.
4. The automation waits until 7 am the next morning. Feel free to adjust this time to what makes sense for your business.
5. The automation sends the contact an SMS message as a reminder that checkout is today.
6. The automation ends.
