How Your Income Space Fuels Growth Through CXA

When Brett and Ashley Nobles began leveraging their upscale LA loft as a short term rental for TV spots and corporate events, they didn’t anticipate how this money-making idea would flourish. Their friends and clients quickly took notice of their success and began asking questions about what they were doing and how to replicate it. It didn’t take long for Brett and Ashley to see this as a new business opportunity and decided to create an online course that teaches people to do exactly what they had been doing, and Your Income Space was born. 

One of the first things Brett and Ashely realized is that they needed a way to reach their audience. Now that they have a great product, how could they reach people and share this opportunity with a broader audience? It became clear early on that their email list would be a huge asset to the business and the key to sustainable success and they needed the ability to follow up with the people who attended and engaged with their introductory webinar classes. They also needed a simple way to integrate with Thinkific and EverWebinar, where they host their digital courses and online webinar training, while also tracking sales coming in through Thinkific. After a lot of research and comparing the platforms available to them, they found that ActiveCampaign had everything they needed. 

“We are so glad that we selected ActiveCampaign from day one. It’s allowed us to grow with ease, with that user-friendly experience and affordability from the beginning.” – Brett Nobles

With the phenomenal growth Your Income Space has experienced since 2018, they’ve also implemented Zendesk to optimize their customer support efforts and have integrated that with ActiveCampaign as well.  

“We just continue to be impressed at how easy it is to integrate all of these different software, platforms and tools, which has really been the key to our success.” – Brett

More Than a Brand  

“We quickly realized that it’s about communicating with our audience, how we segment our audience, and that we speak to them personally based on their behaviors and their actions.” – Ashley 

As Your Income Space continues to grow, Brett and Ashley have become the face of the business. Using ActiveCampaign has allowed them to communicate with their customers in a way that drives conversions, but also makes them feel that it’s Brett and Ashley engaging directly with them. By tagging behaviors, such as webinar interest and social engagement, they are able to easily segment their lists and communicate with their audience using content that is meaningful and timely for them.

“We care about our audience, we care about their needs, their wants, and the ability to segment and really personalize our messages to the different groups of our audience has been a huge part of our success. Those personal touches go such a long way in driving value with our list and really building that trust that keeps that relationship going long term.” – Brett

Lean and green

When Your Income Space first began providing their education courses online, they had zero contacts in their email list. As their list grew to over 65,000 subscribers, so did their business revenue– from $0 to over a million dollars in two years.  

“It’s been a huge growth metric that has really wowed us, but also something we take very seriously. And having a tool that allows us to personalize our messages in a very micro organized way has been super successful.” – Ashley 

“We’ve been able to get this many subscribers, to grow our business to seven figures, with just the two of us, with no tech team, it’s really me and Ashley doing everything. So to have an automation platform that allows us to reach so many people at once, with setting up just a few rules, it really wouldn’t be possible to do this with just the two of us.” – Brett

Your Income Space is the model for reaping the benefits of a lean business while also yielding high revenue growth. Their business is a rocketship and there’s nothing holding back their acceleration. The question is, where do they go from here?

“It seems that at every stage of growth, you have one goal, and then you meet it, and then it grows. And then you realize you have all these other dreams and aspirations. So this year, one of our biggest goals is to really engage with our list and support our subscribers in different ways, through affiliate offers, new programs, courses, and possibly even membership offers.” – Ashley 

To accomplish these goals, Ashley says that segmentation and automation are really going to play a huge role and will be the driving force and commodity for them to be able to do so successfully. They’ve realized that it’s not just enough to have one webinar funnel with a follow-up email campaign, but the ability to continue to speak to their audience, engage with them, and provide value to them long term. And, they are definitely in it for the long haul. 

You can learn more about Your Income Space by visiting their website, at https://www.yourincomespace.com. 

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