SMS is crucial for an effective customer engagement strategy, and backed by ActiveCampaign’s CXA platform, it’s proven to reach the right customer with the right message, wherever they are.
Powerful SMS & powerful CXA
CXA-backed SMS does more than just send automated messages, it makes it easier to connect 1:1 with your customers. Provide an exceptional experience that can guide each customer along their individual journey with relevant content just for them.
Connect with customers across channels
Add Twilio SMS to your messaging channels to directly connect with customers on the device they take with them on the go. Track each contact’s behavior within ActiveCampaign, and depending on their action (or inaction), kickoff an automation workflow to send them a text, an email, or otherwise engage them on the channel they prefer.
Stack your tools for success
Add flexibility to your SMS strategy by connecting Twilio and ActiveCampaign in just a few easy steps. Send important notifications about order status, appointment reminders, all from one place to build a strong relationship with your customers.
Help Doc: Connect Twilio to ActiveCampaign
