Conversations now lets you increase the chatbot action block from 25

You now have more flexibility when creating your desired visitor experience through the chatbot builder, with the ability to use up to 100 chatbot action blocks.

Conversations let you engage with customers in real-time.
Live chat, automated chatbot workflows, and a unified inbox help you connect with your customers across channels and offer timely, impactful support.

Chatbot Automations allow you to manage a set of automated messages and content blocks that gather information about customers before a live rep begins chatting. Chatbots help you:

Customize each chat experience
Assist customers while reps are offline
Update custom field data
Improve team productivity