Marketing automation to build the perfect hospitality experience
Use automation to level up your customer journey, enhance your booking process, and deliver more engaging guest outreach.
Grow your hospitality business with ActiveCampaign
We make it simple to streamline your marketing workflow and drive results for your travel and hospitality business.
Use powerful automations to personalize your marketing campaigns, eliminate tedious tasks, and simplify your back-end processes. It’s all you need to power frictionless experiences for your prospects and guests.
Effortless booking & confirmations
Cut down on no-shows
Automatically send SMS reminders to drive attendance and offer rescheduling options.
Automate responsive customer service
Use automated emails and texts to gather feedback, reply to customer queries, and send out promotions or rewards.
Stay connected to your most loyal customers
Personalize recommendations
Use customer preferences to segment your campaigns, so everyone gets a unique offer that motivates them to convert.
Connect email, SMS, social, & more
Bring all your channels together, so you can always reach people with the most effective campaign.
Get more out of your contact list
Tag, group, & segment your audience
Build your own way to divide up your contacts by their data, location, preferences, and more. Make sure that every segment is highly relevant and optimized for engagement.
Keep track of leads in our CRM
Use our built-in CRM feature to manage all your opportunities in one place. Our pipeline and deal workflow to follow customers across the entire journey.
Share the right destination with the right people
Tailor every booking experience
Use your audience data to customize your emails, send personalized 1:1 messages, and offer unique discounts to take sales over the line.
A/B/C/D/E test your emails
It’s A/B testing, but now with up to five unique options. Get tangible data on which parts of your emails perform the best, so you can optimize your campaigns for clicks.
Integrate apps for seamless guest experiences
With over 900 app integrations available in our marketplace, you can use marketing automation to manage the entire guest experiences from one place. Connect your payment systems, booking platforms, website, and more in just a few clicks.
How Bodhi Surf + Yoga nurtures new leads
With our marketing automation and CRM tools, Bodhi Surf + Yoga powers effective 1:1 communication to boost engagement and conversions.
303
%
Contact growth
The value of ActiveCampaign is that it makes communication very personal. We don’t look at the guest as just a number. They become part of our family.
All you need for travel & hospitality
Build best-in-class email marketing experiences today with ActiveCampaign’s intelligent marketing automation.
- Email automation
- Tracking & reporting
- Personalization
- Split testing
- Segmentation
- CRM & 1:1 email
- SMS campaigns
- Generative AI
- Drag-and-drop designer
- Forms & landing pages
- Conditional & predictive content
- AI-powered automation builder
