SVP of Customer Experience and Success

Kallie McConkie is the Senior Vice President of Customer Experience and Success at ActiveCampaign. Since joining ActiveCampaign in 2018, Kallie has been instrumental in growing the team across the globe to support customer-facing teams. These teams include customer support, onboarding, customer education, solutions consulting, customer success management, and implementation functions to create remarkable customer experiences—helping businesses grow using marketing automation.

As a MarTech expert, Kallie started her career at Constant Contact, where she was responsible for educating their customers on using email marketing and social media to grow their businesses. From there, she joined HubSpot, pre-IPO, and spent 4 years building and growing a paid customer training program that educated thousands of customers across the globe on inbound marketing.

Kallie is a proud member of Chief and an active participant in the Chicago Tech Customer Success community, participating in the Sales Assembly Customer Success Leadership Council. She received her bachelors degree from Michigan State University.