- ActiveCampaign Services
- Migration
Transfer your data & lists to ActiveCampaign
If you’re switching from another email and marketing automation platform, our free migration services make sure you can still keep all your important customer data.
Two ways to move your data to ActiveCampaign:
Our migration and data transfer services come in two options: do it with me and do it for me.
If you’re an experienced marketer with lots of data and want to run through the projects you need to import, our “do it with me” option is for you. Our “do it for me” option is best for marketers who want to get up-and-running right away.
Do it with me
This option includes a kick-off call with an onboarding specialist where you will create a plan for which objects you should transfer over.
There is a limit to the number of objects we can migrate, depending on your ActiveCampaign plan tier.
Do it for me
This option does not include a kick-off call. You will instead submit your migration and data transfer request as a ticket.
We can only transfer up to five objects for free using this option, regardless of your ActiveCampaign plan tier.
If you need more than five objects migrated, you will need to go through the “do it with me” option as that option will allow you a larger number of free objects if you are on a Plus, Pro, and Enterprise plan.
What’s included with your plan?
Every paid ActiveCampaign plan gets at least one onboarding call and five free migrated objects per contact.
Frequently asked questions
What is an object?
Objects are defined as the individual components that can be migrated into ActiveCampaign.
1 object is equal to:- 1 list or file import
- 1 form
- 1 landing page
- 1 email template
- 1 automation email
- 1 automation with 10 action steps
What’s excluded from migration?
Please note that we are unable to migrate the following:
- Action steps within automations that do not have a matching function in ActiveCampaign
- Any data that is not associated with a unique email address
- Custom fonts or fonts not supported by ActiveCampaign’s drag and drop builders
- Event and Activity/Email History
- External coding
- Lead scoring
- Logos or design recreations that would require the use of an external design software
- Media libraries
- Specific placement of contacts within an automation
- Reporting data
- Tasks and notes