- Customers in 170 countries, with over 50% of ARR and active customers located outside of the US
- A split of B2B and B2C customers
- Use cases and customers across industries, with no industry representing more than 15% of revenue
- No customer representing more than half a percent of revenue
- Powered an average of 2.5B automated experiences weekly
- Grew its partner network by 150%, surpassing 6000+ active partners
- Launched a new developer platform to expand its 300+ app partner ecosystem, resulting in over 10K new connections from native apps built on the platform; new native integration partners include: Salesforce, Slack, Shopify, Calendly and Unbounce
- Recipient of multiple awards highlighting customer and employee success:
- Received the 2020 G2 Best Software Companies Award for its Marketing and Sales products, recognized on the 2020 G2 Fastest Growing Companies list, and named the #2 Highest Rated Software Company for 2019 in Asia Pacific
- Named a Top Rated Email Marketing Software for 2019 by TrustRadius
- Named a Deloitte 2019 Technology Fast 500™ company
- Named #1 Email Marketing and Marketing Automation Software for 2020 by VentureHarbor
- Recognized consistently as a Chicago Tech leader, winning awards from Crain (Coolest Offices award) and the Illinois Technology Association (CityLights award) for 2019
- Morrow Audio used ActiveCampaign to recover 26% of its lost sales by creating new touchpoints with their customers
- Soundsnap increased messaging driven revenue by 300% by using predictive content to recommend the right product at the right time to the right person
- Dalton grew car sales 10x by using CRM to more deeply understand and deliver to customer expectations.
- Koia, a health food organization, uses ActiveCampaign to acquire 10k new leads a month, and has increased online sales by 92% in the first three months of usage while reducing its customer acquisition costs by 62%. The company integrates ActiveCampaign with Google Sheets, Facebook, and ActiveCampaign’s CRM to automate “missions,” which are individual milestones they track for every customer. Automation has let them run their mission-based community program at scale, even creating secret missions targeted at individual stores.
- Chicago Music Exchange, a music equipment retailer, connected Zendesk, Netsuite, Buffer, and ActiveCampaign to better understand their customers, and saw a 15% average increase in engagement after 3 months. Musicians are an extremely diverse audience, and different musicians (even those that play the same instrument) have varying equipment needs based on genre and other factors. Organizing customer info in one place has helped Chicago Music Exchange serve each customer with what they want.
- Whole30, a health organization, uses Customer Experience Automation to help bring new people into the Whole30 community. The company uses automation, segmentation, and an integration with Facebook to connect over 400k active contacts across platforms and share information they uniquely care about — at every stage of the customer relationship. Within three months, the company saw a 10% increase in engagement due to more effective personalization.
About ActiveCampaign
ActiveCampaign’s industry-leading marketing automation platform helps small teams power big businesses. Customers from over 170 countries depend on ActiveCampaign’s mix of pre-built automations and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle.
ActiveCampaign holds the highest customer satisfaction rating among Marketing Automation, E-Commerce Personalization, Landing Page Builders, and CRM solutions on G2.com and is one of only a handful of software solutions with over 12,500 positive reviews. ActiveCampaign has also been named the Top Rated Email Marketing Software on TrustRadius. Learn more and start your free trial at ActiveCampaign.com.