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Technical

Articles

  • My bounced mail is received, but is not processed as a "bounced message" by 12all
    A very common error with bounced messages is that the bounced mail will be received by 12all, but 12all fails to process the bounced message for a particular subscriber. A common symptom of this problem is when you happen to see an error message like this when you check for bounces:5 messages were...
    1.00 - 03/10/2010 - Similar Articles
  • My 1-2-All reports email sent, but it doesn't arrive
    Unfortunately, this problem extends outside of 1-2-All. 1-2-All is a PHP script, and as such, it can only do what PHP allows it to do. PHP is the one handling things "under the hood". So, when 1-2-All starts sending, it is calling a mail() function (native PHP function, http://www.php.net/mail...
    1.00 - 03/11/2010 - Similar Articles
  • How to optimize Qmail sending speed
    One of our favorite mail transfer agents that we suggest is Qmail. We find Qmail to be significantly faster than Sendmail (in most default scenarios) and quite easy for our clients to manage and optimize. While there are numerous things you can do to improve sending speed of Qmail - one of the...
    3.00 - 06/30/2009 - Similar Articles
  • Resuming stalled processes/mailings when cron jobs are not setup
    If you do not have a cron job setup, you can pick up stalled mailings in one of the following ways: 1. Go to Settings => Current Processes if the option exists. If the option exists, you have currently sending campaigns in the queue. There you can see all stalled processes and run them manually...
    1.00 - 06/30/2009 - Similar Articles
  • Troubleshooting the Campaign Sending Process
    By default, logging sending process is turned off to save space on your server.Sending logs can be setup in two places: locally (per campaign) or globally (system-wide).In order to turn the sending log on globally, for all campaigns in the system, please run the following query against your...
    0.00 - 09/08/2011 - Similar Articles
  • Troubleshooting Subscription Forms
    If you've migrated subscription forms from 1-2-All version 4 to version 5, there may be a few settings that require a change, to ensure the subscription forms work properly. Version 4 subscription forms are intended to work seamlessly with version 5, although a few issues do come up.First, make...
    2.00 - 11/30/2010 - Similar Articles
  • Troubleshooting Bounce Management and (Un)Subscribe by Email Features
    Two features in our email marketing software are reading incoming emails: bounce parser (when you sent out a campaign, and a subscriber's email bounces); (un)subscribe by email feature, that allows people to send an email to subscribe to your mailing list(s) In case you have all...
    1.00 - 09/17/2009 - Similar Articles
  • CSS styles ignored in HTML emails, or extra periods appearing in stylesheets?
    When sending HTML emails in any email marketing software, we understand that it is of the utmost importance that your layout and CSS styles are compatible across all of the major email clients. If you have been experiencing problems with your CSS styles in your HTML emails not showing up properly...
    3.00 - 10/23/2009 - Similar Articles
  • How to Use Database Sync
    Our Email Marketing software allows you to add subscribers (email addresses) in to your system through several different methods. One of these methods is through a feature called Database Sync.Database Sync allows you to directly connect to an external database to automatically import subscribers...
    2.50 - 11/05/2010 - Similar Articles
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