You can keep your knowledge base up-to-date without sacrificing older articles even as new articles
supplant the older ones. This is useful, if for example, older articles are still relevant to a portion of
your users unaffected by changes documented in recent articles. You can set up a cut off... 1.00
- 11/11/2004
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It is highly recommended that you back up your data at periodic intervals to prevent any loss of
information. To backup your knowledge base you will need the following information: database
username, database password, database name, and your host. Backups are stored as zip files in the
backups... 1.00
- 11/11/2004
- Similar Articles