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  • Archive
    You can keep your knowledge base up-to-date without sacrificing older articles even as new articles supplant the older ones. This is useful, if for example, older articles are still relevant to a portion of your users unaffected by changes documented in recent articles. You can set up a cut off...
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    It is highly recommended that you back up your data at periodic intervals to prevent any loss of information. To backup your knowledge base you will need the following information: database username, database password, database name, and your host. Backups are stored as zip files in the backups...
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