KB has a built-in glossary feature that allows automatically highlighted terms to be added to the
knowledge base. When a user clicks on the highlighted term they see a small layer of text with the
definition.
Add Term
To add a term, click on 0.00
- 11/11/2004
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You can limit terms to certain categories by selecting the categories you wish the term to be used in.
By default the term is used in all categories. To specify which categories the term is to be used in Hit 0.00
- 11/11/2004
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In order to find terms listed in a specific category you may opt to filter your results. At the top of the
screen you will see a scroll down menu with the words 0.00
- 11/11/2004
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